Privacy Policy

At Momentum Media, we collect personal information to provide you with exceptional marketing and video production services. The types of personal data we collect include:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business goals
• Project Information: Project descriptions, budgets, timelines, creative requirements
• Uploaded Content: Video files, images, documents, and other media you provide for projects
• Communication Records: Email correspondence, meeting notes, project feedback
• Website Usage Data: IP address, browser type, pages visited, time spent on site

We use the personal information we collect for the following business purposes:

• Service Delivery: To provide marketing consultation, video production, website development, and related services
• Client Communication: To respond to inquiries, schedule consultations, and provide project updates
• Project Management: To coordinate timelines, deliverables, and ensure successful project completion
• Marketing Communications: To send newsletters, service updates, and promotional materials (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and protect our business interests

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Google Analytics: We use Google Analytics to understand website traffic, user behavior, and improve our services
• Essential Cookies: Required for website functionality, including contact form submissions and user preferences
• Marketing Pixels: We may use Facebook Pixel, Google Ads tracking, and similar tools to measure advertising effectiveness
• Performance Cookies: Help us understand which pages are most popular and how visitors navigate our site

You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality.

4. Information Sharing and Third Parties

We may share your personal information with trusted third parties in the following circumstances:

• Service Providers: Cloud storage providers, email marketing platforms, project management tools
• Automation Tools: Zapier, N8n, or similar workflow automation services for business process management
• Payment Processors: Stripe, PayPal, or other payment services to process invoices and payments
• Professional Partners: Freelancers, contractors, or partner agencies working on your projects (under confidentiality agreements)
• Legal Requirements: When required by law, court order, or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Typically:

• Active Clients: Throughout our business relationship and for 3 years thereafter
• Project Files: Retained for up to 5 years for potential future services or legal requirements
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: Typically 26 months for Google Analytics data

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Modified" date
• Sending email notification for material changes (if you have provided consent)